COPA Privacy Policy
At COPA, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and protect your data when you use our platform for cooperative management. We encourage you to read this policy carefully and contact us if you have any questions or concerns.
1. Information We Collect
When you use the COPA platform, we may collect the following types of information:
1.1. Account Information: When you sign up for an account, we may collect your name, email address, password, and other relevant details needed for registration.
1.2. Cooperative Data: To provide our services effectively, we collect information related to your cooperative, including but not limited to membership lists, meeting minutes, financial records, and communication between members.
1.3. Payment Information: If you choose to use our payment features, we will collect payment details necessary to facilitate transactions, such as bank account information or credit card details. We do not store this information; it is securely processed by our trusted payment processors.
1.4. Device and Usage Information: We may collect information about the device you use to access our platform, as well as your usage patterns, including IP address, browser type, operating system, and referring web pages.
1.5. Communications: We may store records of your interactions with us, including emails, chat messages, and support requests.
1.6. Location Data: Our mobile application (CopaWeigh) requests access to your device's location solely as required by the Android operating system to scan for nearby Bluetooth Low Energy (BLE) devices, such as electronic scales. This permission is used only to establish a connection between your device and the scale. CopaWeigh does not collect, store, transmit, or share any geographic location data. No location information is recorded with stock entries or sent to our servers.
2. How We Use Your Information
We use the collected information for the following purposes:
2.1. Providing Services: To manage your cooperative, including membership management, financial transactions, and communication among members.
2.2. Improving our Services: To enhance our platform, provide better user experience, and develop new features based on your feedback.
2.3. Communication: To send you important updates, newsletters, and information related to your cooperative or our services.
2.4. Security: To maintain the security and integrity of our platform, your data, and user accounts.
2.5. Device Connectivity: To facilitate Bluetooth connections between your device and electronic scales for stock entry recording in the CopaWeigh app.
3. Data Sharing
We may share your information in the following cases:
3.1. With Your Consent: We will only share your information with your consent or as necessary to fulfill our services.
3.2. Service Providers: We may engage third-party service providers to help us deliver our services. These providers will have limited access to your information and are contractually obligated to protect your data.
3.3. Legal Compliance: We may disclose your information when required by law, to protect our rights, or to comply with a legal process.
4. Data Security
COPA takes security seriously. We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee the security of your data.
5. Your Choices
You have the following choices regarding your data:
5.1. Access and Correction: You can access and update your personal information through your account settings.
5.2. Deletion: You can request the deletion of your account and associated data by contacting us.
5.3. Communication Preferences: You can choose whether or not to receive communications from us by adjusting your notification settings.
6. Changes to this Privacy Policy
COPA may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes via email or through our platform.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at info@copa.rw